We understand that clear communication is extremely important in ensuring the success of an outsourced software project. We assign a project manager who is your single point of contact for all communication. Our project managers typically have a lot of onsite experience and can be onsite during the requirement gathering phase of the project, if need be (Please discuss this need while establishing contact with us).
We make sure that we use the best tools in order to ensure clear, unhindered one-on-one interaction with our customers through the project lifecycle.
eg, we use the following tools in every project that we undertake,
Skype or Yahoo Messenger – For text-based chatting. In addition to being accessible by phone, the project manager will typically be online during most of the day in case there is any urgent need to establish contact.
Skype Voice – We use Skype for one-to-one voice communication with our clients to make it easier for you to raise any concerns or clarifications in real-time.
Basecamp - An online project management tool, Basecamp allows you to keep up-to-date on the progress of your project in a transparent manner. This increases the amount of control you can exercise on the progress of your custom software development project.
Documentation – We document the minutes of all meetings and share them with the stakeholders involved.
Legal and Financial Considerations
We understand that privacy and confidentiality are very important concerns in any outsourced project. We make every effort to ensure that your project remains secure and confidential.
Non Disclosure Agreement - To ensure confidentiality, we sign a Non Disclosure Agreement (NDA). Additionally, project details are available only to the team members who are involved in the specific project. All employees are required to sign confidentiality agreements with Proseon Inc.
All payments are milestone based and made after you approve of the milestone and its deliverables.
